Help & contact

Ninja works on iPad and iPhone with iOS 16 or later. The app is designed primarily for iPad.

The child types their name and chooses a grade on the front page. Each child gets their own profile with their own stars and grade, and can change grade inside each subject.

Yes. The subjects work offline. The family account and read-aloud of the words of the week and dictation need an internet connection.

To open «For foreldre» (For parents) you must type a number in digits. The number is written out in Norwegian words, for example «to tusen tre hundre og fem» = 2305. This stops children from making purchases or changing settings.

All six subjects for every child in the family, and the family account with progress on all devices, time limits, pause and words of the week. The first week is free.

Go to For foreldre on the app's front page and choose Abonnement (Subscription). We recommend logging in under Familiekonto (Family account) first, so the subscription applies to every iPad in the family.

The subscription is paid through your Apple ID. Go to Settings → [your name] → Subscriptions on your iPhone or iPad, choose Ninja Familie and tap Cancel Subscription. Cancel at least 24 hours before the end of the period. You keep access until the end of the period you have paid for.

Go to For foreldre → Abonnement and tap Gjenopprett kjøp (Restore purchases). If the subscription was bought with another Apple ID, log in to the family account on both devices, and it will apply to the whole family.

Then you keep all subjects for free, forever. The family account requires a subscription.

Purchases and refunds are handled by Apple. You can request a refund at reportaproblem.apple.com.

Go to For foreldre → Familiekonto, enter your email address and tap Send kode (Send code). Enter the six-digit code you receive by email. No password is needed.

On your own device, tap Koble til en iPad (Connect an iPad) under Familiekonto to get a six-digit code. Enter the code under Familiekonto on your child's iPad and tap Koble til familien (Connect to the family). The code is valid for 10 minutes.

Under Familiekonto, tap your child's name. There you can choose daily time, pause practice for the rest of the day, add words of the week and set a child code.

Green: the child is practising now. Yellow: the child has practised within the last hour. Red: more than an hour ago.

Under Familiekonto, tap your child's name and choose Slett (Delete). The child is removed from the cloud and from the iPads the next time they sync.

At the bottom of Familiekonto, tap Slett konto (Delete account) and type SLETT to confirm. Everything we store about the family is then deleted. If you have a subscription, it must be cancelled with Apple, as it does not stop by itself.